Helpshift Legal and Compliance

Welcome. Here you will find information and resources about our Privacy Policy, Terms of Service and other on legal matters.

Privacy

At Helpshift we know that you care about how your personal information handled, and we take your privacy seriously . Please read our Privacy Policy for an explanation of how we collect, use, transfer, and store your information.

Cookie Notice

Our website utilizes cookies to enhance your browsing experience. This Cookie Notice is designed to transparently inform you, as a visitor, about the utilization of these technologies. It explains what cookies are, why we use them on our website, how long they remain active, and outlines the options available to you for managing your cookie preferences. Our goal is to ensure that you are fully informed about our cookie practices and understand your rights regarding privacy and consent.

Terms of Service

The Terms Of Service that apply to all the customers/subscribers of Helpshift.

Acceptable Use Policy

The Acceptable Use Policy that contains guidelines on the appropriate usage of Helpshift and its services.


Product Specific Terms

The Product Specific Terms that apply to certain services or features offered by Helpshift

Data Processing Addendum

The Data Processing Addendum (DPA) that  describes how Helpshift collects and processes Customer and End user data.

Subprocessors

Helpshift engages with a set of subprocessors to provide our services. The list of Subprocessors provides details about who these subprocessors are and how Helpshift engages with each of them to provide our services.