read
Imagine trying to buy something you need, but the instructions are in a language you barely understand—frustrating, right? Now, imagine that frustration multiplied across cultures
read
See how you can reduce your customer service spend with our cost savings calculator. Our digital customer service platform is largely built upon the notion
read
Helpshift is fortunate enough to have its own in-house data science team tasked with creating AI products that are tailored specifically for customer service. The
read
Chatbots today should not be conflated with chatbots of the past: the technology is more advanced and the customer experience is likewise enhanced. Historically, the
read
MoviePass is the fastest growing subscription service, ever. After ballooning from 20,000 to three million users during Spring of 2018, the MoviePass support team also
read
The following post explores how Helpshift’s product management team has redefined traditional web chat to address our customers’ largest pain points. There are plenty of
read
On Friday, Netflix announced a new record for consumer spend on mobile: the streaming service raked in $86.6 million across iOS and Android, a figure
Follow us on
Experiences
Platform
Support
Company
