Helpshift CEO Eric Vermillion featured on “Navigating the Customer Experience” with Yanique Grant. Listen to the podcast episode below.
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Helpshift CEO Eric Vermillion featured on “Navigating the Customer Experience” with Yanique Grant. Listen to the podcast episode below.
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Customer Service in 2020: A customer’s billing issue lands in the queue. 2025: That same billing hiccup gets spotted. Efficiency like this is the future
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In B2B customer service, every interaction matters to the bottom line. One missed alert can impact business relationships and revenue. Top-performing companies understand this and
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💬: Hey, where’s my package? — Instant answers, no hold music. 🎮: Can you trade me that rare sword? — Non-Playable Character (NPC) responds like
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