Customer Service Trends & Insights

AI Agent

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Customer support teams face growing demands for faster resolutions, cost efficiency, and improved customer experiences. Helpshift’s AI Agent Copilot helps businesses achieve these goals by

Artificial Intelligence

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Since 2017, Helpshift has been at the forefront of integrating AI into customer service, consistently innovating and refining our technologies to stay ahead of the

Mobile Apps

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Ever since the Covid-19 outbreak, mobile learning has become more and more widespread, showing that the future of education depends on it.  The pandemic gave

User Engagement

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With more and more mobile apps conquering the market, it becomes harder for app developers to stand out among competitors. Nowadays, people, especially millennials and generation

Mobile Apps

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As of the second quarter of 2022, there are about 3.5 million mobile apps hosted on Google Play and about 2.2 million apps on the Apple

Artificial Intelligence

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Welcome to the future of business where technology is transforming the way companies interact with their customers. In this dynamic landscape, one technology stands out:

Mobile Games

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Not so long ago, it took developers a lot of time and money to make a mobile game. They had to write code for both

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