Customer Service Trends & Insights

Customer Experience and Engagement

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It is impossible to overstate the importance of providing a good customer experience (CX). Buyers now consider personalized experience as important as usability and functionality

Mobile Apps

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So you have an idea for a game that could possibly go really viral in the market. You start by thinking that all you need

User Engagement

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Now it is easy to find like-minded people on the Internet. You can have a heart-to-heart talk with a person from another corner of the

User Acquisition

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On average, 6.140 mobile apps are published in Google Play every day. Consequently, newly released apps inevitably face a risk of remaining in the shadows.

Mobile Apps

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Ever since businesses have realized the true potential of mobile apps, they have been keen to take advantage of them. And why would anyone ignore

Mobile Games

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You don’t have to buy a powerful PC or console to play modern games. Instead, you just need a reliable Internet connection, which is required

User Acquisition

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Deep links are more than just equivalents of what hyperlinks used to be. They can be used to direct users from one web page to

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