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IImagine a B2B SaaS provider delivering cloud storage solutions to a tech company. One day, the tech company experiences a critical data retrieval delay right
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With over 6.3 billion people currently using smartphones, the mobile app market has seen rapid growth. This number is projected to surpass 7.7 billion by
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Your support agents are navigating some of today’s toughest customer expectations. Beyond resolving complex issues, they must also ensure customers feel valued and satisfied—all in
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In recent times, AI’s role in customer service has grown tremendously, transforming how customers interact with businesses and vice versa. AI customer service platforms use
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AI advancements have given rise to chatbots that utilize Generative AI, Natural Language Processing (NLP), and other advanced technologies. These enhancements enable chatbots to detect
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Can you name a mobile app that does not send any interactive notifications to its users? We believe that such apps no longer exist, and
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You don’t have to buy a powerful PC or console to play modern games. Instead, you just need a reliable Internet connection, which is required
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