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Customer support teams face growing demands for faster resolutions, cost efficiency, and improved customer experiences. Helpshift’s AI Agent Copilot helps businesses achieve these goals by
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You can’t have a successful game without an equally successful customer support strategy. And, unfortunately, player support teams are sometimes surprised by the costs associated
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Discord is a wildly popular online platform where players meet up, share tips, and get gaming-related help. Some players even refer to it as their
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At Helpshift, we’re devoted to making it easier for mobile game publishers and studios to give players the best support experience. That’s why we’re making
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Helpshift won the Best Live Chat Product Award for 2020 from the Product School, the global leader in product management training with a community of
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In our digital-first world, we’ve become accustomed to instant gratification. For brands, this means providing solutions and answers to customers’ questions in a near-instant. Take
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Abinash Tripathy, Helpshift CEO & Founder, responds to questions from Customer Contact Week (CCW) about automation’s role in the future of customer service [CCW] Before
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