Customer Service Trends & Insights

Customer Service OperationsCustomer Experience and Engagement

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IImagine a B2B SaaS provider delivering cloud storage solutions to a tech company. One day, the tech company experiences a critical data retrieval delay right

User Acquisition

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Making your app users complete an action that adds to your end goal is becoming increasingly difficult. The reason being, if they don’t associate with

User Acquisition

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Creating an app isn’t easy. But what’s more challenging, is creating a strategy that continues to bring you users even months and years after you

User Acquisition

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It is hard to overestimate the role of mobile app localization in the modern market, especially nowadays, with billions of smartphone users worldwide. The mass

User Acquisition

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Targeting mobile users is no longer just an internet marketing trend. The mobile application market is a large-scale competitive arena in which hundreds of players

User Engagement

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Mobile app developers and marketers encounter various challenges along the way of making their app go viral. Increasing user acquisition rates, improving user experience, and

User Engagement

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A community is a group of people who share the same interests, purposes, and pain points. An online community is a place where such people can interact

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