You can now integrate Helpshift with your Discord servers, bypassing the need for support team assistance. This self-serve integration helps you gain more control over your Discord integration with self-serve capabilities and tailored configuration.

Notable Highlights

• World’s first and only support integration with Discord
• Support for Custom Bots, Feedback Bots, Automatic Intent Assignment, Customer Satisfaction surveys, and two-way communication
• Discord users can get official support simply by sending a message to the Discord bot or tagging it in any channel

Refer to our help article for more information.