AI and Automation Beta Help Center
Viral Patel
July 17, 2024

Effortlessly enhance your global customer engagement with the new Language AI for FAQ Translations. With just a simple click within the FAQ editor, you can now translate your FAQs into over 70 languages. Join the beta program today for early access and the chance to simplify your FAQ translations.

Key Highlights:

  • Streamlined multilingual content management – Eliminate the need for localization services or manual translation work of adding translations one language at a time.
  • Custom-Trained Engines – Language AI offers engines fine-tuned with brand-specific data for precise, contextual translations that maintain brand voice across languages. We can train custom engines for those interested in further customization at an additional cost. Please reach out to [email protected] for more information.
  • Rich Media Formatting – Language AI translation handles rich media formatting, alleviating the tedious manual work required to maintain consistent formatting across different languages.
  • Efficiency Gains and Cost Reduction -This reduces translation expenses and addresses the time-consuming challenge of manually translating FAQ content into multiple languages.
  • Global Reach and Flexibility – Seamlessly translate FAQs into multiple languages to make your help center accessible to a diverse audience. Admins can also manually adjust translations for cultural appropriateness and accuracy.

During the beta, customers who have enabled Language AI for Agent Translations can request a free trial of this feature from the SensAI page.

To know more, visit our help article.